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Monthly Archives: January 2012
Challenge the Process – Average is over
I read an article in the NY Times by Thomas Friedman titled “Average Is Over.” I can’t agree with him more. We have choices in regards to products and services. Lots of them. If you receive average tasting food at a restaurant, … Continue reading
Job Benchmarking Increases Revenue
Have you heard the argument that assessment tools are only useful for top-level positions? Or, that it’s cost prohibitive to assess the entire organization? So are assessments important in every level of your organization? We’re often asked this question, and … Continue reading
So, You Think You Can’t Dance?
So, you think you know yourself? I “thought” I did until I got a big November surprise. In retrospect, it was a gift. A few months ago, on an idle Tuesday afternoon, I received a call from my friend, Bob … Continue reading
