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Category Archives: Emotional Intelligence
Increase Customer Satisfaction And Sales With A Higher EQ
Before becoming a coach, I was a sales executive in the IT industry for over 20 years. I saw my share of situations during every phase of the selling process including: prospecting, site surveys, product demonstration, objection handling, closing, price … Continue reading
Posted in Assessments, Emotional Intelligence
Tagged Customer Satisfaction, Emotional Intelligence
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How Does Bias Affect Your Leadership?
We’re all biased. That’s what makes the world go round. The danger comes when you let bias cloud your judgement. When you let bias negatively impact your leadership style. I’ve always been the diplomat type. Libra’s tend to have a … Continue reading
Become a Better Person and Leader – Search Inside Yourself
What if you could enhance your performance and those around you simply by being more in tune with your emotions? This is the premise of Chade-Meng Tan’s newest book, “Search Inside Yourself.” Meng, as he likes to be called, was … Continue reading
