A few examples of NO R E S P E C T:
- A biz owner agreed to meet for a 12p networking lunch. I confirmed the meeting by email the week before and the day of. He never showed. He called 30 minutes after our scheduled appointment to say he wasn’t coming.
- I attended a webinar and found the speaker extremely interesting. She had lots of start-up knowledge I thought would benefit clients. After connecting on social media, she messaged, “Let’s talk!” I responded promptly with a yes and typed “when?” It’s been weeks now and no response. I sent a second message. No respondo. No respect.
- I carved out a telephone convo date with a new social media follower who said he’d be calling me. You guessed it. A no show. I sent a note asking what happened. He said he was waiting for me to call. I couldn’t, because I never had his number.
All of these situations could have been avoided if these people did what they said they were going to do. As a business person, you lose credibility by not doing the basics. Do you want to get more referrals? Read on.
A great example of R E S P E C T:
This week, I had lunch with a Gen Y entrepreneur. To my surprise, as I walked into the cafe, she was already seated, busily marking up her At-A-Glance calendar. Both of us left our cell phones in the car out of mutual respect. We were fully present. In the moment, I gave her a complimentary coaching session because of an important issue she was facing. She was so thankful and appreciative.
I’ll never be able to recommend the -no shows- to anyone in my circle of influence. I need to be confident you’re going to take care of the person I’m referring you to. The way you act, is a reflection on me. I value my reputation.
On the other hand, I’d recommend Ms. Gen Y in a heart beat. Her name is Allison Zales and she’s a passionate Change Management Consultant at Choose Change. She creates systems for individuals and businesses to declutter and increase productivity. Her biz is so new, she doesn’t even have a web site yet. If you’re in need of her services or know someone that does, her number is 315.263.6776.
Why am I confident to give her a referral after one meeting? Allison treated me with respect, and I know she’ll do the same for you. That’s all I need to know.
Have you had a similar experience? Tell me in the comments below.