It’s never a good idea to assume anything. After leaving church today, the opportunity came up to follow through on my own advice. So I did.
During the priest’s sermon, he read a poem that struck a chord with me. It had a theme with the word, anyway, repeated throughout the piece.
Photo courtesy of TheBusyBrain and Flickr Creative Commons
As I exited the church, Father Joseph was greeting parishioners so I asked him who wrote the poem. “Mother Teresa” he replied. My eyebrows went up, I nodded my head in agreement, smiled, shook his hand, and drove home feeling really good about the service.
As Paul Harvey would say, now “the rest of the story.” Continue reading
Before becoming a coach, I was a sales executive in the IT industry for over 20 years. I saw my share of situations during every phase of the selling process including: prospecting, site surveys, product demonstration, objection handling, closing, price negotiation, delivery, and post sales support.
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During my career, I can’t think of a single time when I wasn’t able to swiftly turn an irate customer into a happy one. For some strange reason, I welcomed these opportunities. There’s a challenge jumping into the fire and bringing calm to a situation. Continue reading
If you’re a star sales performer, or know someone that is, please read on.
As part of my coaching process, I use assessments to help clients gain a better understanding of themselves in addition to selecting the best people for their team.
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Over the course of the next few weeks, my assessment company, TTI Success Insights, will be conducting a research study Continue reading