Tag Archives: Gen Y

What Do You Do With An Unreasonable Customer?

Last week, I received an email from Jimmy, a new Generation Y friend I met on LinkedIn. He wanted to know how to deal with a customer that makes unreasonable demands. He asked if I ever wrote about the subject. … Continue reading

Posted in Customer Satisfaction, Gen Y | Tagged , | 12 Comments

How Much Does Business and Life Coaching Cost

The question you need to ask, “What is it costing you not to have a coach?” In fact, hiring a coach will cost a lot less than you might think. I’ll have more to say about that. First, the coach … Continue reading

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How Can I Be A Better Gen Y Leader

I’ve always admired Richard Branson, the fun CEO of Virgin, whose launched over 400 companies, employing 50K people, totaling $21B in revenues. His newest venture

Posted in Leadership | Tagged , , | 2 Comments